Last updated: 22 July 2026
Kisha Collections (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit kishacollections.com, place an order, contact us or otherwise use our services.
Information we collect
We may collect information you provide, including your name, billing and shipping address, email address, phone number, order details, account information, returns information and messages sent to us. Payments are processed by our payment partners; we do not directly store complete payment-card details.
We may also automatically collect device and usage information such as IP address, browser type, device identifiers, pages viewed, referring links and cookie data.
How we use information
- To process, fulfil, deliver and support orders;
- To communicate about purchases, returns, exchanges and customer-service requests;
- To operate, secure, analyse and improve our website and services;
- To prevent fraud and comply with legal obligations; and
- To send marketing communications where permitted. You may opt out at any time.
Cookies and similar technologies
We and our service providers use cookies and similar technologies to keep the store working, remember preferences, understand site use and, where permitted, personalise marketing. Browser controls can be used to manage cookies, although some features may not work correctly without essential cookies.
How we share information
We may share information with Shopify, payment processors, delivery partners, analytics and marketing providers, professional advisers and other vendors that help us operate the store. We may also disclose information when required by law, to protect rights and safety, or in connection with a business reorganisation. We do not sell personal information for money.
Shopify
Our store is hosted by Shopify, which processes information on our behalf and may also process certain information for its own purposes. Shopify’s privacy practices are described in its privacy documentation.
Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting and dispute-resolution requirements. We use reasonable administrative, technical and organisational safeguards, but no method of transmission or storage is completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion or restriction of your personal information, or to withdraw consent. To make a request, contact us using the details on our Contact Us page. We may need to verify your identity before responding.
Children
Our services are not directed to children, and we do not knowingly collect personal information from children without appropriate consent.
International processing
Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for such transfers.
Changes to this policy
We may update this policy from time to time. The revised version will be posted on this page with a new “Last updated” date.
Contact us
For privacy questions or requests, please contact Kisha Collections through the Contact Us page on our website.
